DAN WALKERHOSPITALITY ADVISORY

Services & pricing

Great hospitality.
A stronger operation.

Business advice, service standards, capable teams and practical systems. Support that starts with your operation and the priorities that matter to you.

See review packages & pricing

For new venues, expanding operators and groups with 3+ sites.

01 / Business reviews & advice

A clear view.
Practical priorities.

Take a fresh look at the numbers and how the business runs. Get direct advice on immediate fixes, longer-term priorities and the decisions ahead.

  • Review supplied sales, wage, purchasing and margin information
  • Look at day-to-day operations, management routines and accountability
  • Identify immediate opportunities and where a deeper review is needed
  • Assess readiness for growth, a new venue or a change in direction
  • Build a prioritised action plan with clear responsibilities

Start with a Business Health Check or Full Venue Business Review. Group reviews and ongoing business advice are quoted to scope.

02 / Service standards & guest experience

Make great service
part of the routine.

Help teams deliver thoughtful, consistent hospitality, with standards that make sense on the floor and reflect each venue’s identity.

  • Review the guest journey from reservation and arrival through to payment and departure
  • Observe service flow, floor coverage and communication between hosts, floor, bar and kitchen
  • Review table management, guest notes, booking preferences and service recovery
  • Develop practical service standards, briefings and checks
  • Help managers coach the team and maintain standards across venues

One service observation is included in the Full Venue Business Review. Developing standards, coaching programmes and group rollouts is quoted separately.

03 / Onboarding & team development

Clear expectations.
Confident teams.

Give new starters a useful introduction to the venue and help managers turn training into consistent practice during service.

  • Review induction, onboarding and role expectations
  • Develop practical training plans, guides and competency checks
  • Strengthen product knowledge, service routines and shift handovers
  • Coach managers to brief, train and support their teams
  • Set clear ownership and follow-up routines across the group

The full review assesses existing onboarding and management routines. Creating new manuals, delivering training and ongoing manager development are quoted to scope.

04 / Systems, reporting & cost control

Connected information.
Smoother service.

Make POS, stock, reservations, rostering and accounting work better together, so the team has useful information and spends less time repeating work.

  • Review workflows across the five core areas and the supported connections between them
  • Improve booking flow, table management and the handover from reservations to the floor
  • Review POS products, modifiers, service setup and purchasing information
  • Identify gaps in recipe costing, stock controls, wage reporting and management information
  • Scope appropriate configuration, automation, testing and manager training

Experience includes Lightspeed, SevenRooms, Loaded, Xero and Employment Hero. Recommendations depend on your operation, subscriptions and available connections.

The Systems & Workflow Review provides recommendations. Configuration, migration, implementation, software, hardware and third-party fees are separate.

Choose your starting point

Defined scope.
Clear pricing.

Three fixed-fee reviews for one venue. All prices are in NZD and include GST. We confirm the scope and information needed before starting.

A focused starting point

Business Health Check

$950NZD · includes GST

A focused look at one venue’s trading performance and management priorities.

  • Owner discussion and review of supplied recent trading figures and management information
  • Written priorities, including immediate opportunities and areas that need a closer look
  • Follow-up call to talk through the findings and next steps

A remote review of the information you provide. Detailed operational assessment, on-site observation and implementation are separate.

Discuss this review

Understand the setup

Systems & Workflow Review

$1,500NZD · includes GST

A review of one venue’s POS, stock, reservations, rostering and accounting, covering up to five core platforms.

  • Manager walkthrough of the systems and the day-to-day workflows between them
  • Reservations, booking flow, table management, guest notes, booking preferences and the handover between hosts and the floor team
  • Review of reporting gaps, double handling and supported connections
  • Written recommendations and a debrief to agree practical priorities

Delivered remotely. Configuration, migration, detailed data cleanup and implementation are quoted separately.

Discuss this review

See the whole operation

Full Venue Business Review

$3,500NZD · includes GST

A broader commercial and operational review of one venue, including one on-site service observation.

  • Review of supplied commercial information and interviews with the owner and manager
  • One on-site service observation, looking at the guest journey and floor operations
  • Review of service standards, onboarding, management routines and core systems
  • Written findings, immediate priorities and a 90-day action plan
  • Owner debrief with direct advice on the next steps

Travel outside an agreed local area is quoted beforehand. Multi-venue reviews, detailed recipe-by-recipe costing, new training manuals and implementation are outside this fixed scope.

Discuss this review

The review stands on its own. You receive practical advice and recommendations you can use with your team. There is no obligation to commission further work.

Each package covers one venue. Additional venues or work outside the listed scope are quoted before proceeding. Travel outside an agreed local area is quoted beforehand.

Implementation & ongoing advice

Practical support.
Quoted to scope.

Once the priorities are clear, we agree the work, fee, timing and your team’s involvement before starting.

  • Service & team development

    Service improvement programmes, onboarding resources, manager coaching and group-wide training.

  • Systems & operational improvements

    Configuration, upgrades, migrations, supported integrations, testing and manager handover.

  • Group reviews & business advice

    Multi-venue reviews, growth planning and ongoing advice for owners and management teams.

Talk through the scope

Before a systems upgrade

Review first.
Quote the right work.

A Systems & Workflow Review is normally the right starting point before a major systems upgrade. It establishes what is working, where the gaps are and what needs to change.

If the questions also involve service delivery, onboarding, management or commercial performance, a Full Venue Business Review gives us a broader starting point. You do not need a whole-business review for a clearly defined systems issue.

Any subsequent implementation proposal builds on that discovery work, so you are not charged to repeat it. Software, hardware and other third-party costs are identified separately.

The business case

Agree the priorities.
Track what improves.

We agree a starting point and the measures that matter: commercial performance, service consistency, team readiness and time spent on administration.

$20,000 per year from a one percentage point cost improvement on $2m in annual sales

That is an illustration, not a savings promise. We assess the opportunity using your own numbers, allowing for project fees and any additional running costs.

NZD. The calculation uses sales excluding GST and assumes unchanged sales. Review package prices shown above include GST. Time saved is tracked separately from cash savings.

See how the work is delivered

New engagements from January 2027

Let’s talk about
your business.

A free 20-minute conversation about your venue, your priorities and where practical support could help.

Arrange a first conversation